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Frequently Asked Questions

Do I need chemicals for cleaning?

No chemicals are required. The system uses high-temperature steam to sanitise and clean surfaces naturally, making it safe for children, pets, and the environment.

How fast does the heating system work?

The powerful 2500W heating element readies steam in just fifteen seconds, allowing you to start your deep cleaning tasks almost instantly without any long waits.

How long does a full tank last?

The massive 1200ml graduated tank provides enough steam for extended cleaning sessions, allowing you to complete large areas or multiple rooms before needing a refill.

Can I adjust the steam intensity?

Yes, there are six adjustable gear levels. This allows you to switch between gentle steam for delicate fabrics and high-pressure steam for heavy-duty degreasing.

Is it easy to monitor water levels?

Absolutely. The water tank is transparent and features clear graduations, so you can monitor exactly how much water remains and when it is time to refill.

How do the dual controls function?

You can conveniently adjust the steam settings either on the main base unit or directly on the handheld gun, providing maximum flexibility while you clean.

What attachments are included in the kit?

The package includes a handheld steam gun, extension wand, round nylon brush, brass wire brush, and a mixed bristle brush for versatile multi-surface cleaning.

Is it safe for pets and children?

Yes, because it uses only pure water without harsh chemicals, it is the safest way to sanitise floors and furniture where children and pets play.